Company Values

 

  • Service Support Friends Committed Humble Efficient 
  • Humorous Teamwork Fun Quality Family Innovation Humility
  • Passionate Inspiring Best Honesty Remarkable Satisfaction
  • Adventurous Fanatical Nurturing Partnership Excellence
  • Reliability Resourceful Consistent Customer Results Caring
  • Delight Responsibility Educating Diversity Community Loyal
  • Transparency Leadership Listening Transformation 
  • Open-Minded Respectful Learning Integrity Positive

 

Happy Customers

Heating Oil Northern Ireland is commited to offering our customers the best possible service.

This means that we will

· Ensure all our delivery drivers are fully ADR trained and our delivery systems are HMRC approved.

· Deliver oil according to your requirements/specifications within an agreed time frame (subject to weather and trading conditions).

· Value our customers and engage actively with them.

· Advise you on all the services we provide.

· Ensure our services are accessible to all our customers.

· Comply with all applicable Northern Ireland Health & Safety and Environmental legislation and guidelines.

· Offer you a choice of payment options.

· Produce clear and accurate invoices and bills.

· Provide special help and advice for our most vulnerable customers.

· Make it easy for you to contact us.

· Deal quickly and effectively to try and resolve any problems that you advise us of.